Each Ringover user possesses at least one phone number associated with their account. As with IVRs, you have the possibility of personalising
Each Ringover user possesses at least one phone number associated with their account. As with IVRs, you have the possibility of personalising hold music 🎵 or pre-answer announcements for each account.
💻 Go to https://dashboard.ringover.com/users, then click on the user whose account you wish to modify ⚙️ and scroll down to the “Sounds” section:
- “Ringback” is music that can accompany your announcement or greeting 💬
- “Preanswer” is played before the tone 📢
- “Music on hold/transfer” is played when you transfer a call or place your caller on hold 🎵
Use Ringover’s online studio 🎶 to record!
See our article 📰 6 Key Tips for Putting Your Calls on Hold