You can choose to forward your calls to a colleague's phone in case of no answer or unconditionally. This function is very useful, especially if you have set up an on-call service to handle calls outside of your regular business hours.
Forward your calls to a colleague's phone
- Go to the "Call Forwarding" section in your Ringover profile settings
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Select the type of forwarding 📑:
- All calls: missed, incoming, outgoing...
- Only missed calls
- Select the 'Forward to a user' option from the call transfer options:
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- Enter the name of one of your colleagues
💡 Your forwarded calls will appear in your call log
Your calls will be automatically forwarded to the selected colleague(s) according to the chosen option! 👌
Check out our article 📰: How to manage the opening hours of your phone system?