Missed calls are represented by a small bell to the left of your call logs. They open next to missed calls, allowing you to directly see which calls need to be processed.
- This feature is also available directly from the Webapp
Processing missed calls
- π» Go to your Dashboard> Logs> Call logs
- Once a call has been processed, simply indicate this by clicking on the bell π
- Select the channel used for processing this call (call, text message, email). π¬ You also have the option to ignore the call
π‘ You can also apply this setting to all calls missed from the same number to avoid having to process them the same way each time
- The calls will all be marked as processed β
Filtering missed calls
- π» Go to your Dashboard> Logs> Call logs
- Click on βModify filtersβ
- Select βMissed callsβ You can then decide if you want to view processed or unprocessed missed calls. π
- Click on βSearchβ to view the data of interest π
π‘ You can also filter these calls according to the type of response (call, text message, email, ignored)
That's it! Now youβre ready to process your missed calls! π