By integrating Ringover into Intercom, you’ll be able to:
Prerequisite:
- • Easily pull up your connected calls and SMS messages in Intercom.
- • Know exactly who you’re calling and quickly access their information thanks to our contact syncing feature.
- • Tag and annotate calls in Ringover, and pull up the tagged and annotated call in Intercom
- • You can find your call history, with all your call recordings, right in Intercom
- • Creating new records for your future contacts
Now, let’s move on to integrating the tool 📳
How to install the integration?
Prerequisite:
- You’ll need a Ringover Power account in order to benefit from this integration.
- The integration needs to be installed by a Ringover administrator account
- The integration needs to be installed by an Intercom administrator account. 💳 👨💼
💻 Activation
Head over to your Ringover Dashboard, click on “Activate” opposite “Intercom V2” and authorise the permissions.
![](https://webcdn.ringover.com/img/support/1677073221.png)
Go back into your integrations and you can now click on “Configure” in Intercom
![](https://webcdn.ringover.com/img/support/1677073226.png)
Here, you can customise the integration (select which call types will be logged, enable contact syncing, and so on) :
![](https://webcdn.ringover.com/img/support/1677073232.png)
Once the integration is activated, you’ll find all your Ringover calls in your Intercom conversations!🎉
![](https://webcdn.ringover.com/img/support/1677073236.png)