Ringover VoIP telephony allows you to make professional calls with optimal clarity. In this article, you will learn how to eliminate robotic voice on your outgoing calls to restore clear, smooth communication with your callers.
1. Restart Google Chrome and clear the cache
Excessive delay by the browser in decoding the audio stream can cause a robotic voice right from the start of the conversation. A quick clean-up of Chrome often resolves this issue:
- Hang up your current call.
- Completely close all open Google Chrome windows.
- Relaunch Google Chrome.
- Click the menu (the three vertical dots at the top right).
- Go to More tools > Clear browsing data.
- Select the Basic or Advanced tab.
- Tick only the box for "Cached images and files".
- Click the "Clear data" button.
2. Free up system resources on your computer
If your computer is short on resources, Google Chrome may struggle to process the audio stream in real time:
- Close resource-heavy applications running in the background.
- Close unused browser tabs to free up RAM.
- Restart your computer if necessary to refresh the system.
3. Stabilise your network connection
An unstable or congested network connection impairs voice transmission and causes a robotic voice:
- Use an Ethernet cable rather than Wi-Fi for better stability.
- Limit downloads or streaming on your local network during your calls.
4. Update Chrome and your drivers
Using outdated software can slow down audio decoding:
- Open the Chrome menu (three dots at the top right).
- Go to Help > About Google Chrome to start the update.
- Update your operating system (Windows/macOS).
- Install the latest versions of your network and audio drivers.
💡Tip: To prevent this issue from happening again in the future, get into the habit of regularly closing unused tabs to optimise Chrome's performance.
⚠️ Important: If the robotic voice persists after all these steps, it may be caused by a network block. Do not hesitate to contact our technical support team to precisely diagnose the source of the problem.
🎉 You now know how to optimise Google Chrome and your system resources to eliminate robotic voices and enjoy clear calls with Ringover!