If you can't log in on app.ringover.com and are stuck on this page 🚫:
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💡 Here are some simple steps to help you solve this issue:
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1. Check your Internet connection
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Make sure you have a stable Internet connection. Try loading other websites to see if your network is working properly.
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2. Check Ringover's service status
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Visit Ringover's status page at https://www.ringover.com/status to check if there are any ongoing service issues or outages.
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3. Check your login details
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Ensure your email and password are correct. Be careful with capitalization and any accidental spaces.
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If you're not receiving the verification code:
- Check your spam or junk folder
- Verify that the email address associated with your account is correct
- Request a new verification code if the previous one has expired
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4. Try a different browser
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Sometimes, compatibility issues can prevent access. Try connecting with a different browser, like Google Chrome, Mozilla Firefox, or Safari.
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5. Clear your browser cache
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Clearing your browser cache can help fix connection problems. Here's how to do it:
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- On Chrome: Go to Settings> "Privacy and Security"> "Clear browsing data" or check out our article here 📰
- On Firefox: Go to Settings> "Privacy & Security"> "Cookies and Site Data"> "Clear Data" or check out our article here 📰
- On Safari: Go to Preferences> "Privacy"> "Manage Website Data" or check out our article here 📰
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6. Check if your account is blocked
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Your account may be temporarily blocked for several reasons:
- Anti-fraud measures (multiple simultaneous connections to the same account)
- Payment issues
If your account is blocked due to multi-connection violations, wait 24 hours for the account to unblock automatically. For payment issues, check your emails for a payment link or contact support.
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7. Disable browser extensions
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Some extensions may interfere with Ringover. Temporarily disable them to see if that solves the issue.
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8. Resolve disconnection issues on the mobile app
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If you're experiencing disconnection problems with the Ringover mobile app, try these steps:
- Log out of the Ringover app on your mobile device
- Log out of the Ringover application on your computer
- Wait for a brief period
- Log back into both devices
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9. Contact Ringover Support
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If the problem continues, you can reach out to our team here.
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You should then be able to connect to your Ringover account! 👌