My correspondent hears me very poorly or not at all when I use a hands-free kit

When using a hands-free kit, it is important to check its compatibility with your equipment. 🔗

1. Check the audio ports on your device

• Modern laptops (MacBook and other recent models) 💻:
  These devices usually feature a three-way jack (2 stereo outputs + 1 microphone input). Your hands-free kit should work properly when plugged in directly.

• Desktop computers and older laptops:
  These devices typically have two separate jacks:
  • One for the microphone input (🎤).
  • One for the audio output (🔉).
    In this case, a standard hands-free kit may not work correctly without an appropriate adapter.

2. Identify the active microphone

• If your computer has a built-in microphone, it will often be used as the default input.
  • Solution: Ensure you are close enough to the built-in microphone to maintain good sound quality.
• If your computer does not have a built-in microphone, you will need to connect:
  • An external microphone to the designated jack 🔌.
  • A USB microphone or a USB headset, which often provides better audio quality.

3. Properly configure your audio devices

To avoid confusion between different audio sources:

• On Windows:

1. Open the Sound settings.
2. In the Recording tab, set the desired microphone as the default device.

• On macOS:

1. Go to System Preferences > Sound.
2. In the Input tab, select the microphone in use.

By following these steps, you should resolve issues of faint or inaudible sound during calls when using a hands-free kit. 🎧✨