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How to fix poor audio for recipients

  • Updated

Adjusting your microphone settings allows you to ensure your voice is heard clearly during every call. In this guide, you’ll learn how to fix low volume issues and optimize your audio quality directly in Windows.

Fixing low microphone volume in Windows

1. Adjust basic Windows sound settings

If your interlocutors tell you that they cannot hear you well, applying these simple adjustments is the perfect first step.

  1. Go to the Windows "Sound" settings.

  2. Go to the Communications tab.

  3. Select the Do nothing option.

  4. click on "Apply" then "Ok"

  1. Go to the Recording tab.

  2. Select your microphone and click on Properties.

  3. Uncheck the two boxes in the Exclusive Mode section.

  1. Go to the Levels tab.

  2. Set the microphone volume slider to 100.

 

2. Check hardware and update drivers

Ensure your physical equipment is properly connected and recognized by your system.

  1. Make sure the microphone is properly connected (test another USB port or cable if necessary).

  2. Select your external headset or microphone as the default device in the Windows settings.

  3. Open the Device Manager.

  4. Locate your microphone or sound card.

  5. Update the drivers, as an outdated version may cause audio quality issues.

3. Adjust advanced audio properties

Fine-tune your advanced audio settings to prevent any system interference.

  1. Go to your microphone properties.

  2. Go to the Advanced tab.

  3. Set the default format to 44100 Hz (CD Quality) or 48000 Hz (Studio Quality).

  4. Uncheck Enable audio enhancements if this option is available.

4. Enable Microphone Boost and Troubleshooting Tools

If your microphone is still too quiet, you can use built-in boosts or diagnostic features to resolve the issue.

  1. Go to the Levels tab to enable the microphone boost.

  2. Increase the value to +10 dB or +20 dB depending on your needs.

  3. Go to Settings > System > Sound > Troubleshoot audio problems to automatically identify and resolve common issues.

  4. Try another device to see if it resolves the issue if the problem persists.

⚠️ Settings that are too high for the microphone boost may cause background noise or echo.

Communication platforms (like Teams, Zoom, or Discord) offer options to test and optimize your microphone directly in their audio settings. Activate features such as noise reduction or echo cancellation if available.

🎉 You now know how to fix low microphone volume and can ensure your callers always hear you clearly!