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How to receive Ringover calls on my Xiaomi phone

  • Updated

Adjusting your background settings allows you to ensure the Ringover application receives calls even when it's not actively open on your screen. In this guide, you’ll learn how to configure your Xiaomi and Android devices to prevent call blocking by default.

Configure background settings to receive calls

1. Configure settings for Xiaomi Devices

Depending on your specific Xiaomi model or operating system, you will need to adjust your app and battery settings to allow Ringover to run in the background.

MIUI 10

  1. Go to the settings on your phone.
  2. Select Applications.
  3. Choose Ringover in "Manage Applications".
  4. Activate all options in Permissions.
  5. Click on No Restrictions in "Background Settings".

Android One (Xiaomi Mi A2, A2 Lite, A3)

  1. Go to the settings on your phone.
  2. Select Applications & Notifications.
  3. Search for Ringover and authorize everything in Authorizations.
  4. Go to Battery and click on Battery Optimization.
  5. Click on all applications, search for Ringover, and click Do Not Optimize.

Xiaomi 12X

  1. Go to your phone Settings.
  2. Go to Apps.
  3. Go to Permissions.
  4. Select Auto-start in the background.
  5. Click Allow for Ringover.

2. Apply general Android tips for call notifications

For any Android device, you can apply these general steps to guarantee you receive your calls properly.

  1. Verify that Ringover has Phone and Notifications permissions.
  2. Set notification importance to High in your device's notification settings.
  3. Disable battery optimization for the Ringover app.
  4. Check that notification sound settings are properly configured.
  5. Ensure the app has permission to run in the background.

3. Troubleshoot persistent issues

If you are still experiencing issues receiving calls after applying the settings above, try a fresh installation of the app.

  1. Log out of the app.
  2. Clear the app data.
  3. Uninstall the app.
  4. Restart your phone.
  5. Reinstall Ringover.

f the problem persists after completing these steps, do not hesitate to contact our support team for further assistance.

🎉 You now know how to configure your background settings and can seamlessly receive all your incoming calls!