Invenias is a relationship and recruitment process management platform designed for recruitment agencies, executive search firms, and internal recruitment departments. It provides tools for managing candidates, clients, and search projects, thereby facilitating talent search and selection. Invenias integrates with Microsoft Outlook and offers features such as interaction tracking, candidate data management, and administrative task automation.
Ringover’s integration with Invenias offers you the ability to:
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Click your clients in one click using our Click2call extension
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Record your calls as call activities (with recordings, notes, tags, and transcription)
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Record your text messages as notes
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Record your WhatsApp conversations as notes
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Sync contacts
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Add CRM fields in the Dialer
Now, let's move on to the tool integration 📳
Prerequisites:
- You must have a Ringover Business or Advanced account to benefit from this integration 💳
- The integration must be performed by an admin or technical account in Ringover 👨💼
- You must know your Invenias subdomain
- You must create a third party application from Invenias API (see detailed steps below)
Step 1: Third Party Application Creation
Due to security standards, Invenias requires you to create a third-party application and use a secret key in order to activate your integration. Please follow the steps below:
1. Go to your Swagger website
- Include your Invenias subdomain in the URL structure (indicated in pink): https://{{subdomain}}.invenias.com/api/swagger/index
- Go to the URL
💡 Note
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- You may experience delays when launching Swagger. To minimise these delays, please use Firefox.
2. In Swagger, generate your API key by clicking twice on the field "api_key"
💡 In case you are not logged into Invenias, this will redirect you to your Invenias account
- Log in with your admin credentials
- Find your API key here
3. Scroll down and click on "Third party applications"
💡 This will display 3 API calls
- Click on the first one "POST/api/v1/thirdpartyapplications"
4. In the "request" field
- Copy-paste the following code:
{
"id" : "FiveYears",
"Name" : "Ringover integration",
"FlowType" : "Code",
"ReplyURL" : "https://dashboard.ringover.com/integrations/invenias"
}
As shown here:
5. Scroll down and click on the button, "Try it out!"
This will generate a response body like the one below:
6. Copy these two IDs:
- "Client ID"
- "ClientSecret"
If you do not have the technical skills to accomplish this prerequisite, please contact the Invenias Support team at: inveniassupport@bullhorn.com
Step 2: Integration with Invenias
- Log in to your Invenias account and leave the tab open
- Go to your Ringover Dashboard > Store > Integrations
- Search for "Invenias" and click "Activate"
- In the pop-up window that appears, enter "ringover" and validate
Step 3: Configure your Invenias integration
- You can configure the integration behavior according to your needs through the settings. To do this, go back to Dashboard > Store > Integration and click on "Configure" next to Invenias:
- It is possible to add or deactivate users by clicking on “Manage users”
- You can customize the integration to suit your needs
💡For more information on the configuration, check our dedicated section "How to configure your tool".
There you go, your integration is all sorted!🎉