Odoo Online is a cloud-based business management platform offering a comprehensive range of integrated applications for managing sales, finance, human resources, and more. It allows companies to centralize their operations and improve efficiency through built-in collaboration and reporting tools.
Ringover integration in the Odoo Online allows you to:
- Synchronization of your contacts
- Synchronization of your notes/tags
- Find our Click to call
- Synchronization of your calls and SMS
- Automatic ticket creation for calls and SMS (Help Desk)
- Integrated Dialer Ringover-dialer | Odoo Apps Store
- CRM fields in the Dialer
- Contact pop-up window
Now, let's proceed with the tool integration 📳
Prerequisites:
- You must have a Ringover Business or Advanced account to benefit from this integration 💳
- The integration must be performed by an administrative or technical account in Ringover 👨💼
- The integration needs to be installed by a Odoo Online administrator account
Step 1: Activation
- 💻 Go to Dashboard>Store>Integration
- Search for "Odoo Online" and click on "Activate"
- Enter your information in the popup:
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- The URL of your account in Odoo
- The username
- Your email address
- The API key
Step 2: Configure your Odoo Online Integration
Customize the behavior of the integration based on your requirements through the settings. To do this:
- Go back to Dashboard> Store> Integration and click on 'Configure' next to Odoo Online:
For more information on the configuration, check out our dedicated section "How to configure your tool?"
There you go, your integration is all sorted! 🎉
Integrating Ringover's Dialer in Odoo Online
- Go to Odoo
- Click on "Settings"
- Scroll down and click on "Developer Tools" and then on "Activate the developer mode (with assets)"
- Now, open the "Apps" menu
- Click on "Import Module" located at the top of the screen
- Select "Upload your file" and click "Install"
- Import the following zip file: click here
The Ringover dialer is now integrated into Odoo in the bottom right corner
There you go, the integration is complete! 🎉