How to Connect Ringover with Crelate – Ringover Help Center

By integrating Ringover with Crelate, the modern recruiting and staffing software, you can enhance your communication workflows by making calls directly from Crelate, while synchronizing your phone calls, SMS messages and key recruitment data. On top of that, benefit from AI-powered summaries and transcripts of your conversations to enhance your follow-ups.

Once activated, the integration allows you to:

Use click-to-call: initiate calls directly from Crelate
Log your call activities: Ringover call activities are automatically logged as notes or activities with notes, tags, call recording link and transcription link.
Log your SMS messaging activities: as notes or activities.
Synchronize your contacts with Ringover, including the following objects:
- Contacts
- Clients
- Candidates
- Employees
Benefit from Ringover transcriptions of your calls (recording must be enabled)
Benefit from summaries and next steps with AI (when Empower is activated)

Follow this guide to seamlessly connect Ringover with your Crealte account.

Prerequisites

Before starting the integration, ensure the following requirements are met:

Ringover Account: You must have admin access to your Ringover dashboard
Crelate Account: Obtain an API key from the top Menu > "Manage your Profile & Preferences" > "API Access"
Permissions: Ensure that 'Enable API Access' is on