Azure File Storage integration allows you to securely back up and archive your Ringover call recordings and communication files directly to your cloud storage. In this guide, you’ll learn how to create an Azure Storage account, enable file shares, and activate the integration within your Ringover dashboard.
Prerequisites
- This integration natively supports Azure File Storage only.
- If you are using Azure Blob Storage, the native integration will not work directly; however, you can still build a custom integration by leveraging the Ringover call hangup webhook and Microsoft SDKs or libraries.
Connect Azure File Storage
1. Create an Azure Storage Account
Azure File Storage is a native feature of a general Azure Storage account. If you don't have one set up yet, follow these steps to create it.
- Log in to the Azure Portal.
- Click on Create a resource in the top menu.
- Select Storage and click on Storage account.
- Fill in your account details:
- Resource group: Select an existing resource group or click to create a new one.
- Storage account name: Enter a unique name for your account.
- Region: Select the region geographically closest to your application.
- Performance: Choose Standard (for cost-effective storage) or Premium (if you require low latency for intensive workloads).
- Redundancy: Select LRS, ZRS, GRS, or GZRS depending on your team's availability and redundancy needs.
- Click Review + create, then click Create to launch the storage account.
2. Enable your Azure File Share
Set up a dedicated file share volume inside your Azure Storage account to receive and organize your incoming Ringover files.
- Navigate to your newly created Storage account in the Azure Portal.
- Locate the Data storage section in the left-hand menu.
- Select File shares.
- Click on the + File share button.
- Enter a Name and specify a Quota limit (if required) for your file share.
- Click Create.
3. Activate the Azure Integration in Ringover
Link your Azure File Storage volume to Ringover by retrieving your secure access keys.
- Go to the Integrations page.
- Search for Azure storage and click on Activate.
- Keep the Ringover tab open, go back to your Azure Portal, and navigate to Storage Accounts.
- Select the specific storage account you created in Step 1.
- Scroll down the left panel to find your Account Name and Account Key (under Security + networking > Access keys) and copy them.
- Go back to your Ringover Dashboard and fill in the activation fields:
- Paste your Account name
- Paste your Account key
- Switch the integration toggle to Active (ON).
- Click Save.
Double-check that your file shares are set up in a general-purpose v2 storage account, as older v1 accounts may not support the file share protocols required to successfully sync call recordings.
🎉 You now know how to integrate Azure File Storage with Ringover and can automatically archive your call recordings and media logs directly to your secure cloud file shares!