The Snooze feature allows you to temporarily postpone call notifications, giving you better control over interruptions. In this guide, you’ll learn how to access and filter your Snooze analytics to track your team's time-management habits and optimize daily focus.

Access and analyze Snooze statistics

1. Access the Snooze analytics page

Navigate to the analytics section in your Ringover dashboard to review how your team manages interruptions.

1. Go to your Snooze analytics page.
2. Select one or various snoozes you want to see which users are using most.
3. Hover over any agent's bar to see a detailed popup breakdown of their stats.
4. Click on the agent to view details such as the start and end times, as well as the snooze duration.

2. Filter your Snooze data

Narrow down your team's snooze data using the dashboard's filtering options to target specific dates or groups.

Option 1: All Users

Use this option when you want to look at broad, team-wide focus patterns over a specific time range.

1. Select the All Users filter option.
2. Set the date range by choosing a start and end day, or select a preset range.

Option 2: Personalize

Use this option when you need to inspect individual agents or specific departments. Select the Personalize filter option.

1. Choose a specific Group from the dropdown menu.
2. Select individual Users to narrow down your view.
3. Set the custom Date range.

🎉 You now know how to analyze Snooze statistics and can use this data to optimize team focus and time-blocking habits!