Matchmaker Software is a UK-based recruitment CRM (ATS) built to streamline operations and boost efficiency for modern recruitment agencies. Designed with a focus on data-driven workflows, Matchmaker helps recruiters manage their talent pipeline, client interactions, and placements more effectively.
By integrating Ringover with Matchmaker Software, you’ll be able to:
- Use the Click-to-Call feature to call your contacts in one click
- Easily pull up your calls and SMS messages as activities in your contact-log
- Tag and comment on calls in Ringover, and pull up the tagged and annotated call in Matchmaker
- Get AI summaries of your calls
- Know exactly who you’re calling and quickly access their information thanks to our contact syncing feature
Now, let’s move on to integrating the tool 📳
Prerequisites:
- You must have a Ringover Business or Advanced account to benefit from this integration 💳
- The integration must be carried out using an administrative or technical account in Ringover 👨💼
- The integration needs to be installed using a Matchmaker Software administrator account
Step 2: Configuration in Ringover
In Ringover, follow these steps:
1. Go to Dashboard > Developer > API and create an API key.
2. Enable the following scopes and copy your API key:
Step 2: Activation in Matchmaker Software
In Matchmaker Software, follow these steps:
1. From left-hand side menu, go to Utilities > Integrations > Manage Integrations
In the list of integrations, look up Ringover and click "Configure":
The right-hand side panel will open.
2. Paste your API key in the first field
Step 3: Activate Webhooks
- Go to your Ringover Dashboard > Developer > Webhooks and activate the following webhooks:
Call event
Contact Call
Contact Search
- Then, go back to Matchmaker and paste them into each corresponding field:
Lastly, copy each url from Matchmaker and paste them into the corresponding Ringover webhooks:
It should look like this in once pasted into the Ringover "Call event" webhook:
Ringover "Contact call" webhook:
And Ringover "Contact search" webhook:
If you are using the Ringover SMS messages, do not forget to activate it in Matchmaker and choose a maximum character length for your SMS message logs:
To call your contacts, do not forget to install the Ringover click-to-call extension.
There you go, you can now start making calls via Ringover from Matchmaker Software! 🎉
Your calling and messaging activities will be logged in the Contact-log section.