Account login allows you to securely access your workspace and Ringover communication tools. This article explains how to resolve common login issues on all your devices and reset your password to quickly regain access to your account.
1. Perform basic checks
First of all, perform these simple checks to eliminate common entry or browser errors.
- Check your credentials (email address and password).
- Disable Caps Lock.
- Check your internet connection.
- Clear your browser's cache and cookies.
2. Reset your password
If you still cannot log in, start the official recovery procedure.
- Click on "Forgot password" on the login page.
- Enter your email address.
- Follow the link received by email to create a new secure password.
⚠️ Important : Our support team will never ask you for your password. Always use the official process.
3. Troubleshoot your devices or contact support
If the issue persists on your application (Web, Desktop, or Mobile) or on multiple devices simultaneously.
- Web App : Switch browsers (Chrome, Firefox, Safari, Edge) and disable your extensions.
- Desktop / Mobile App : Restart the app, update it, or reinstall it.
- Customer Support : If needed, contact us with your email address, error messages, and screenshots.
💡 Tip: Try logging in from a completely different network or device to identify the source of the issue.
🎉 You now know how to quickly resolve your login issues and reset your Ringover password!