If you're using Ringover with HubSpot, you can now make and receive calls from anywhere in HubSpot - without losing your connection or interrupting your workflow.
Whether you're reviewing a contact record, managing a deal, or browsing another section, your call stays active as you move through HubSpot.
Benefits
With this update, Ringover's integration now fully supports inbound and outbound calling inside HubSpot.
This provides several key advantages:
📲 Call from anywhere: Place outbound calls or answer incoming calls directly within HubSpot.
🔄 Stay connected whilst navigating: Move between pages during a live call without interruptions.
📝 Automatic call tracking: Both incoming and outgoing calls are automatically recorded in HubSpot's call logs, where you can take notes in real time and receive AI summaries afterwards.
🧠 Simplified workflow: No need to switch tools. Everything happens inside HubSpot.
How it works
When you initiate a call, HubSpot will prompt you to "Open calling window"
On Windows, the Ringover dialer opens in a pop-up window.
On Mac, it opens in a new browser tab.
To keep your call active, make sure the calling window stays open. You can continue browsing HubSpot freely whilst it is active.
See how to open the Dialer in HubSpot for the first time (Windows):
See how to open the Dialer in HubSpot for the first time (Mac OS):
Who can use it?
This feature is available to all Ringover customers with the HubSpot integration enabled.
There is no special setup required - just make sure you are using the latest version of the dialer.
FAQ
Q: I cannot see the new dialer or I am experiencing issues.
A: Please try the following steps:
Refresh your HubSpot page or open a new tab.
Ensure your browser allows pop-ups from HubSpot.
Check that you are logged into both Ringover and HubSpot.
Q: I cannot connect my dialer with Ringover.
A: Please try the following steps:
- Log out of your Ringover WebApp.
- Check that the window dialer is closed.
- In HubSpot, click on the phone.
- Click on "Open calling window".
- A second dialer, the "window dialer," will open.
- Important: Connect your Ringover account ONLY from the "window dialer" (not from the HubSpot dialer, nor from the Ringover WebApp).
- Refresh the HubSpot web page and the Ringover Web App.
Q: I cannot answer calls on the HubSpot dialer.
A: This means that the "window dialer" is disconnected. Please follow the steps in section 1) to reconnect correctly.
Q: Error message "We are unable to connect you. Please try again or contact support" when I try to reconnect via one of the two dialers on HubSpot.
A: To connect correctly, please follow the steps in section 1).
Q: When I switch windows in HubSpot, my dialer systematically disappears.
A: This is normal — your HubSpot dialer is simply hidden but has not disconnected. You can still receive calls.
Q: Some features of the HubSpot dialer are not visible on the "window dialer".
A: This will not affect your call logs — everything will be synchronised correctly.