To get the most out of the Ringover mobile application, optimal sound quality, enhanced privacy, and comfort during calls, we recommend using a headset.
Depending on your phone and headset model, several connection options are available. Here is a simple guide to help you connect your headset to your smartphone.
🎧 1. Bluetooth Headset (Wireless)
Bluetooth headsets are compatible with most Android and iOS smartphones and are often the most convenient solution.
Connection steps:
Enable Bluetooth on your phone:
iPhone: Settings > Bluetooth > Enable
Android: Settings > Connections / Connected devices > Bluetooth > Enable
Put your headset in pairing mode (usually by holding the power button for a few seconds).
Select your headset’s name in the list of available devices.
Confirm pairing: your headset is now ready to use with Ringover.
Advantages:
Freedom of movement
High audio quality
No cables to manage
Good to know:
Make sure the headset microphone is detected: some headsets may switch back to the phone’s microphone during calls.
🎧 2. Wired Headset with Jack Plug (3.5 mm)
If your phone still has a headphone jack, a wired headset is a simple and reliable option.
Connection steps:
Plug your headset directly into the phone’s 3.5 mm jack port.
Your phone will automatically detect the headset.
Open Ringover and make a call to verify that audio and the microphone work properly.
Advantages:
Stable audio quality
No battery required
Universal compatibility
Good to know:
Some wired headsets do not include a microphone — in this case, your phone’s microphone will be used instead.
🎧 3. USB-C (Android) or Lightning (iPhone) Wired Headset
Many modern phones have removed the jack port. Wired headsets can then be connected via the charging port.
Connection steps:
Plug your USB-C (Android) or Lightning (iPhone) headset into your phone.
Your phone will automatically detect the headset.
Make a test call in Ringover to confirm sound and microphone detection.
Advantages:
Excellent audio quality
Automatic detection
Good to know:
Ensure that your headset includes a microphone if you want to use it for calls with Ringover.
🔌 4. Wired Headsets with Adapter (Jack → USB-C / Lightning)
If you have a standard 3.5 mm jack headset, some phones require an official adapter.
Connection steps:
Plug the adapter into your phone’s Lightning (iPhone) or USB-C (Android) port.
Connect your headset to the adapter.
Make a call in Ringover to ensure proper detection.
Important:
Some adapters do not support microphones. Prefer official Apple, Samsung, or Google adapters.
📱 Make Sure Ringover Uses the Correct Microphone and Audio Output
During a Ringover call:
Tap the speaker / audio icon.
Select the correct audio output: Bluetooth Headset, Wired Headset, or Phone Speaker.
If you are using a Bluetooth headset, you may see two options:
Headset Name (Audio): high-quality audio but sometimes without microphone support
Headset Name (Calls / Headset / HFP): voice mode with microphone (this is the one to select)
🛠️ Quick Troubleshooting
The headset is connected but the microphone doesn’t work?
Check the audio output selection during the call.
Turn Bluetooth off and back on again.
Restart the Ringover app.
No sound in the headset?
Disconnect and reconnect the headset.
Make sure the volume is not too low.
Test with another app to confirm the headset works.
Bluetooth headset disconnects or cuts off?
Check the battery level.
Stay within 10 meters of your phone.
✅ Conclusion
Whether you use a Bluetooth, wired, jack, or USB-C/Lightning headset, you can easily use it with Ringover to make and receive calls in the best possible conditions. Just follow the steps that match your device.
If you encounter any issues, our Ringover support team is here to help.