How to connect Ringover to Recruiterflow?

Recruiterflow is a modern Applicant Tracking System (ATS) and recruiting CRM designed for HR teams and recruitment agencies. It helps centralize candidate data, automate communication workflows, track interactions, and collaborate efficiently throughout the hiring process.
 

The Ringover + Recruiterflow integration allows you to:

• Make calls directly from Recruiterflow

• Automatically log your call and messaging activities (SMS, WhatsApp)

• Benefit from AI-powered transcript links and summaries of your calls

• Streamline your recruitment pipeline

 

 

How to enable the Recruiterflow integration

I. Obtain your API key from Recruiterflow

 

Before activating the integration, you need to obtain your Recruiterflow API key.
Recruiterflow does not generate API keys inside the interface. You must request it from their support team.

Here’s how:

1. Log in to your Recruiterflow account.

2. Open the Help / Support section, typically through:

   • The support chat (bottom-right corner), or

   • The Support menu inside your Recruiterflow dashboard

3. Send a message to support requesting:

   “Could you please generate an API key for our organization? We need it to integrate with Ringover.”

4. The Recruiterflow team will generate and send you your API key.

5. Keep this key secure; you will use it for the activation.

 

 

II. Create your Custom Activities in Recruiterflow

 

• Navigate to your Recruiterflow account.
• Click on the Settings icon at the top right.

 

• From the left-hand menu, click on Custom Activities

 

Next, click on 'Add Activity' and create 3 activities for Ringover to log calls, SMS, and WhatsApp messages.
As examples, you can create the following ones:

 

 

III. Add your Recruiterflow API key to Ringover

 

1. Log in to your Ringover Dashboard.

2. Go to Integrations.

3. Search for Recruiterflow in the list of available integrations.

5. Enter your Recruiterflow API key

6. Click Activate

 

 

IV. Configure your settings

 

Stay on the Integrations page and click on Recruiterflow to open the configuration panel:
 

 

1) Map your custom activities

 

From the integration settings page, scroll down to the activities section and select your custom activities:

 

2) Select your time zone

 

 

3) Proceed with the rest of the configuration
 

💡 For more information on the configuration, check out our dedicated section "How to configure your tool?"

For a quick start from the integration panel:

• Make sure that you have mapped your users by clicking "+ Manage users".
• Turn on synchronization of your contacts (candidates) to ensure that all profiles are up-to-date and available in your Ringover interface.

Additionally:

• Verify that the users who are going to use the integration have their call recording enabled in the Dashboard user settings if you want to benefit from the call recording link, transcript link, and summary in your activities.
• Install the Ringover click-to-call extension in your browser.
  Once the extension is installed, the phone numbers in Recruiterflow will be highlighted.

 

You can now make a test call by clicking on a candidate's phone, placing a call via Ringover, and verifying that it is logged in Recruiterflow as an activity:

 

Your Ringover integration is now complete with Recruiterflow! 🎉