Setting up your AIRO agent allows you to automate and customize communications such as qualifying prospects, booking appointments, and collecting information. This feature is essential to tailor the agent's language, tone, and ideal call steps to perfectly match your business needs.

Creating your AIRO agent

1. Accessing the AIRO Agent

To access and select a plan for your AIRO agent:

Go to your marketplace.
Choose between 2 offers: Pay as you go or a Customize plan (which includes Airo Voice Lite, Airo Voice Plus, and Airo Voice Max).

2. Creating a new Agent

Once you have selected a plan, you can access your Airo page and click on + new agent to choose how you want to create your assistant :

Create via a guided creation

Type of business: Real estate, e-commerce, restaurant, etc.
Agent's type: Sales, support, appointment, etc.
Agent's purpose: Qualify prospects, book appointments, collect info, etc.
Target audience: Prospects, existing customers, patients, etc.
Ideal call steps: Greet -> collect info -> qualify -> transfer, etc.
Information to collect: Name, email, phone, etc.
Communication tone: Professional, direct, casual, etc.
Additional rules: Forbidden topics, language, and the need to send an email with a transcript after each call

Creation via a template or manual configuration

Create from scratch with no pre-filled information.
Use a template based on a role (support, sales, technical support, marketing) where information is already provided and ready for you to modify.

3. Personalizing your agent

You can further customize your agent's identity to fit your brand by modifying:

Language
Voice: You can personalize the gender and the accent, and listen to a preview.
LLM : choose your favorite GPT
Mood : Deterministic, creative or very creative

This helps you perfectly fine-tune how your AIRO agent sounds to your prospects or customers.

🎉 You now know how to access, create, and personalize your AIRO agent, so you can effectively manage and automate your business communications!