When you use the Ringover mobile app, you don’t just make and receive calls. The integrations set up on your Ringover account allow you to keep the link between your calls and your professional tools, even from your smartphone.
This article simply explains what this brings you on a daily basis.
What is a Ringover integration (on mobile)?
A Ringover integration allows you to connect your telephony to your business tools (CRM, support tool, recruitment software, etc.).
On mobile, this means that:
Your calls made from the Ringover app are not isolated.
The information related to your contacts remains synchronised.
You keep a clear view of your exchanges, even when you are on the move.
👉 The list of available integrations can be viewed here!
What happens when I receive a call on my mobile?
When you receive a call in the Ringover app:
The number is recognised if it is already known in your connected tools.
You can identify your caller more easily.
You call with the right context, without having to search for the information elsewhere.
This allows you to respond more effectively, even when you are out of the office.
And when I make a call from my smartphone?
Calls made from the Ringover mobile app are treated like other Ringover calls.
Thanks to the integrations:
The call is recorded in your history.
It can be automatically linked to an existing contact.
The information is centralised with the rest of your activity.
You don’t need to perform a manual action later on your computer.
Can I find my mobile calls elsewhere?
Yes.
Calls made from the mobile app are synchronised with your Ringover account.
You will find:
The same call history on mobile and on other interfaces.
The information related to your exchanges, whatever device is used.
Continuity between your work at the office and your travels.
Do I need to configure integrations on my mobile?
No.
The configuration of integrations is done from the Ringover Dashboard. Once activated, they work automatically on the mobile app.
On mobile, you use the integrations without having to set them up.
👉 Access the Ringover Dashboard:
In summary: what integrations bring you on mobile
With Ringover integrations on mobile, you can:
Work on the move without losing the context of your calls.
Identify your callers more easily.
Centralise your exchanges without double entry.
Keep a consistent experience between mobile and computer.
To go further or discover the available integrations, consult the Ringover Help Centre:
https://support.ringover.com/hc/fr