1. Electronic Submission Process (Preferred Method)
ICF HABITAT strongly recommends submitting invoices electronically for faster processing. To submit your invoice electronically:
- Send your invoice to IcfHabitatFacture@icfhabitat.fr
- Create a single PDF file containing the invoice and all related documents
- Ensure the email with attachments does not exceed 15 MB
2. Electronic Submission Requirements and File Specifications
To ensure smooth processing of your electronic invoice submission:
- Only PDF files are accepted
- Include the purchase order number on the invoice
- Issue the invoice in the name of S I C F
- Include all related documents (purchase order, quote, payment certificate, subcontractor invoice, etc.) in the same PDF file
3. Postal Submission Instructions
While not recommended due to longer processing times, postal submissions are accepted. Send your invoices to:
SICF Service Numérisation
24 rue de Paradis
75490 PARIS CEDEX 10
4. Common Submission Errors and How to Avoid Them
To prevent your invoice from being returned for rectification:
- Always include the purchase order number on the invoice
- Submit files only in PDF format
- Ensure all required documents are included in a single PDF file
Failure to follow these guidelines may result in your invoice being returned for correction, delaying the payment process.
5. Tracking Your Invoice Status
You can access and download your invoices through the client space:
- Log in to your account using your registered email address
- Navigate to the billing or invoices section
- Download invoices in PDF or CM format
6. Payment Support
If you're experiencing challenges with timely payment:
- Contact ICF HABITAT's customer support team
- They may provide temporary flexibility, such as extending payment deadlines or placing a hold on automatic account blocking
- Proactively communicate any payment issues you're experiencing