How to check the action logs

The Action Logs allow you to track which actions were performed, when they were done, and by which user. This feature is essential for monitoring changes, ensuring transparency, and maintaining control over your account activity.

How to check your action logs

1. Activate action logs

To enable and access action logs:

1. Go to Users configuration.
2. Click on Edit for the relevant user.
3. In the Dashboard access section, enable Action Logs.

2. Action Logs Page

Once enabled, you can access the Action Logs page, which displays detailed information about all recorded actions.

Information displayed in the action logs

1. Action performed
   • Log archiving
   • Log deletion
   • Add-on purchase
   • IVR modifications
   • User settings changes
2. Performed by
   • The user who carried out the action
3. Scope
   • IVR
   • Users
   • Call history
   • Add-ons
4. Target
   • The element affected by the change
5. Date and time
   • When the action was performed
6. Platform
   • Dashboard
   • Web app

7. Action type

• Type of modification performed

3. Filters

You can filter the action logs to easily find specific changes by:

• User
• Scope
• Date

This helps you quickly identify when and by whom a modification was made.

🎉 You now know how to activate, consult, and filter the Action Logs in Ringover, allowing you to efficiently manage and monitor your account’s activity.