The Spott x Ringover integration allows you to place calls directly from Spott.io (ATS) using Ringover and automatically logs completed inbound and outbound calls with AI summaries back into your CRM. In this guide, you’ll learn how to create API credentials in Ringover, activate the connection inside Spott, select your user phone line, and leverage automated call notes.

Connect and use the Spott ATS integration with Ringover

1. Review functional scope

Before starting the setup, ensure your accounts meet the necessary administrative requirements and understand the key features of the integration.

Functional Scope:

• Embedded Ringover dialer inside Spott (Click-to-Dial)
• Automatic logging of completed inbound and outbound calls with summaries
• Access to call logs across Candidate, Contact, and Company pages.

2. Generate an API key and configure the webhook in Ringover

Connect your Ringover telephony data to Spott by generating an authorized API key and setting up a dedicated call-completion webhook.

Create an API Key in Ringover

1. Go to your Ringover API Key page.
2. Click on Create API key.
3. Select a user from the dropdown menu.
4. Enter a descriptive label to identify your key (e.g., Spott Integration).
5. Click Create to generate your API key.
6. Scroll down to the Rights section and grant full Read and Write permissions for the following categories:
   • Monitoring, Calls, Contacts, Users, Numbers, IVRs, Conversations, and Empower.
7. Copy the generated API Key to your clipboard.

Configure the Webhook in Ringover

1. Go to your Ringover Webhooks page
2. Activate the webhook system by toggling the switch next to Activate webhook
3. Locate the Calls ended field and paste the following endpoint URL: https://api.gospott.com/webhooks/ringover
4. Click Save to confirm your changes.
5. Copy the Webhook key displayed on the Webhooks page.

3. Enable the integration and select your calling number in Spott

Finalize the connection within Spott and pair your individual Ringover phone line to your user account.

1. Log in to Spott, navigate to the Ringover integration page, and click Enable.
2. Paste your Ringover API Key into the corresponding API key field.
3. Paste your Ringover Webhook key into the Webhook key field.
4. Click Save.
5. Select your preferred Ringover phone number from the available list

4. Place calls and view automatic call summaries in Spott

Once setup is complete, you can dial contacts with a single click and access automated call notes directly inside candidate records.

1. Open any Candidate or Contact record in Spott that contains a phone number.
2. Click on the Start Call button.
3. If the Ringover web or desktop app isn't open, prompt to launch it (the recipient's phone number will be prefilled).
4. Click the Call button in Ringover to start dialing.
5. Within a few minutes after the call ends, Spott automatically generates a Note attached to the. candidate record containing:
   • A concise call summary generated from the transcript.
   • The exact date and time of the interaction.
   • Direct links to the caller and recipient files.

When receiving an incoming call, Spott can automatically open the caller’s file on your screen, allowing you to access context and notes instantly while answering.

FAQ