Identity verification via Veriff allows you to securely access Ringover's full features while protecting your account against fraud. In this guide, you’ll learn how to successfully verify your identity and unlock your full Ringover experience.

Why is identity verification (Veriff) necessary?

Ringover provides telecom services. As a result, account creation and number activation can be a natural target for fraud attempts (disposable accounts, abusive use of phone numbers, attempts to bypass rules, etc.). Identity verification via Veriff helps significantly reduce the risk of fraudulent account creation and therefore protect the platform, the phone numbers, and the overall quality of the network.
Telecom operators (and, depending on the country, regulators) impose strict requirements before certain resources can be allocated or activated (especially phone numbers). To provide numbers and enable certain services, Ringover must therefore verify the identity and legitimacy of the companies and responsible individuals (KYC/KYB depending on the case).
Veriff is a necessary step to remain compliant with these requirements — it is not optional. It helps prevent activation refusals or blocks, restrictions imposed by operators, and, in some cases, resource suspensions.

Verify your identity with Veriff

1. Prepare for verification

Before starting the verification process, ensure you have the right documents ready.

Get a valid photo ID.
Ensure you have a device with a camera, such as a mobile phone.

If you are a new client completing account onboarding, the person completing the Veriff process must be the same person who signed the contract.

2. Start the verification process

Click on "Start Verification".
Scan the provided QR code with your mobile device.
Follow the on-screen instructions on your phone.

3. Capture your documents and selfie

Veriff will securely guide you through capturing your information to match your face with your ID.

Take photos of your ID.
Scan the required document details.
Capture a selfie to confirm your biometric data.

For a successful verification, ensure your photos are not blurry, find good ambient lighting without glare, and take off accessories like sunglasses or masks.

4. Complete the setup

Once you submit your photos, your information is processed securely to validate your identity and prevent fraud.

Wait for your browser to update and show that your account is verified.
Click Finish to complete the process.
Sign in again if you are asked to do so.

Once verified, your Ringover account will be fully activated, automatically moving you from a limited test plan to full access.

🎉 You now know how to complete your identity verification and can safely enjoy your Ringover services!