The Empower homepage brings together everything you need to manage your daily meetings, AI action items, emails, and recent call analyses in one centralized dashboard. In this guide, you’ll learn how to customize your homepage layout, record meetings, prepare for calls using AI briefing, complete actionables with AI email assist, and review detailed post-call insights.
Navigate and customize your Empower homepage
1. Customize your homepage layout and display sections
Tailor your homepage view to prioritize the tools and information most relevant to your daily workflow.
- Click on Customize at the top of your homepage
- Select or deselect the sections you want to display:
- Order of the day: View all scheduled meetings for your day
- Actionables: Access tasks automatically identified by AI from your conversations
- Inbox: Access email conversations, view client messages, and review attachments
- Recent calls: Revisit your latest audio and video conversations and access call analysis
2. Launch meeting assistant and record calls directly
Capture online meetings or record live conversations directly from your homepage.
Add Meeting Assistant
- Click on Start meeting.
- Select Add meeting assistant.
- Configure your assistant details:
- Edit the Assistant name.
- Enter the Meeting name.
- Customize the Welcome message.
- Paste the Meeting link into the designated field so Empower knows which meeting to join.
- Click Add assistant to meeting.
Start Direct Recording
- Click on Start meeting.
- Select Start recording.
- Enter a Title for your recording.
- Specify the Number of participants.
- Add an optional Call flag before you begin.
- Click to begin recording.
Adding meeting details and custom welcome messages helps external participants identify your Empower assistant when it joins online calls.
3. Manage your Order of the Day, AI briefings, and DryRun
Filter your daily agenda, generate pre-meeting AI briefings, and practice upcoming calls.
- Open the filter on your Order of the day section.
- Toggle off Show internal meeting if you want to focus exclusively on external client meetings and events.
- Click on any upcoming meeting to review the scheduled time and attendees.
- Click on Ask Empower to generate a pre-meeting AI briefing with suggested preparation steps and follow-up priorities.
- Click on DryRun to practice and simulate an upcoming call before the live conversation.
4. Complete Actionables and respond to Inbox emails
Use AI assistance to generate follow-up emails from action items and manage client communications.
Generate Emails from Actionables
- Select an item in your Actionables list.
- Click to generate an automated email draft using context from the conversation.
- Refine your draft using AI options:
- Click AI assist to adjust tone (e.g., make it more professional).
- Click Shorten to condense the message.
- Click Regenerate to produce a new version.
- Click Preview to inspect the final email.
- Click Send when ready.
Manage Actionable Tasks
- Click the Three dots menu (
...) next to an actionable task. - Select Edit details to update the task description, title, or due date.
- Select Delete if the task is no longer needed.
Process Inbox Emails
- Click on an email in your Inbox to view full conversation history and attachments.
- Click AI reply to let Empower draft an automated response, or click Reply to write your message manually.
- Review or edit your response, then click Send directly from Empower.
5. Review Recent Calls, post-call analysis, and CRM updates
Access deep conversation insights, action items, and automated CRM field syncing.
- Go to the Recent calls section on your homepage.
- Click on any conversation entry to open its overview (participants, detected moments, and summary).
- Scroll down to inspect the Post-call analysis:
- Key questions asked
- Reasons for the call
- Issues raised during conversation
- Final call resolution
- Action items
- Review suggested field updates under CRM autofill and click to apply them directly to your CRM.
- Click Go to studio to open the complete, full-screen conversation view.
🎉 You now know how to navigate and customize your Empower homepage and can efficiently manage your daily agenda, capture meetings, automate email follow-ups, and review call insights!