Step 1: Transfer a call
Step 2: Choose type of transfer
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- Direct transfer 🎯: with one click you can directly transfer a call in progress to a team member. If they don’t answer, you can pick the call back up.
- Transfer with confirmation ✅: contact your colleague first to confirm their availability or provide information before transferring the call.
- Transfer to voicemail 🔉: if your colleague is unavailable or does not want to be disturbed, transfer the call to their voicemail so that your correspondent can leave message.
Additional Information
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How to transfer the call to another extension?
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With Ringover, transferring a phone call to a specific extension is very easy. However, if you use any other platform, transferring a conversation to another extension can also be very simple:
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During the call, just dial asterisk 2 and the phone number or extension to which you want to transfer the call. This feature allows you to speak first with your colleague to inform them that you are transferring a call to them.
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How to forward calls from one mobile to another mobile?
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Ringover's call forwarding allows you to redirect the calls you receive on your line to another device or person. You can do this at the moment of the call or you can create a series of automatic rules that detect the calling number to redirect it, for example, to the appropriate department.
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What is call transfer?
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Call transfer is a Ringover feature that allows you to forward any incoming calls you want to another device, agent, or department.