By integrating Ringover into Intercom, you’ll be able to:
- • Easily pull up your connected calls and SMS messages in Intercom.
- • Know exactly who you’re calling and quickly access their information thanks to our contact syncing feature.
- • Tag and annotate calls in Ringover, and pull up the tagged and annotated call in Intercom
- • You can find your call history, with all your call recordings, right in Intercom
- • Creating new records for your future contacts
Now, let’s move on to integrating the tool 📳
How to install the integration?
- You’ll need a Ringover Power account in order to benefit from this integration.
- The integration needs to be installed by a Ringover administrator account
- The integration needs to be installed by an Intercom administrator account. 💳 👨💼
Head over to your Ringover Dashboard, click on “Activate” opposite “Intercom V2” and authorise the permissions.
Go back into your integrations and you can now click on “Configure” in Intercom
Here, you can customise the integration (select which call types will be logged, enable contact syncing, and so on) :
Once the integration is activated, you’ll find all your Ringover calls in your Intercom conversations!🎉