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How to integrate Ringover with Modjo

  • Updated

The Modjo integration with Ringover allows you to automatically record, transcribe, and analyze your sales calls to optimize team performance. In this guide, you’ll learn how to generate an API key, configure webhooks, and map users in Modjo.

Prerequisites

  • An active Ringover Business account with call recording enabled.
  • Administrative or technical permissions on your Ringover account.
  • An administrator account in Modjo.

How to set up and configure Modjo integration

1. Generate an API key in Ringover

Create an API key with full read permissions to grant Modjo access to your call data.

  1. Log in to your Ringover Dashboard.
  2. Go to Developer > API.
  3. Click Generate an API key.
  4. Name the key Modjo.
  5. Grant all read access permissions by toggling all permission sliders to blue.
  6. Copy your generated API key and save it for step 3.
Screenshot 2026-10-16 at 16.10.27.png
⚠️ Important: If any permission sliders appear grayed out, ensure you are logged in with an admin account, click Modify, and activate all permission toggles.

2. Configure Modjo webhooks in Ringover

Set up event webhooks so Ringover automatically sends call recordings and start events to Modjo.

  1. In your Ringover Dashboard, go to Developer > Webhook.
  2. Locate the After-call work line and enter: https://api.modjo.ai/providers/ringover/hooks/recordings/your-company-name (replace your-company-name with your Modjo identifier).
  3. Locate the Answered calls line and enter: https://api.modjo.ai/providers/ringover/hooks/call_begin/your-company-name.
  4. Click Save.
☝️ If a URL is already present in a webhook field, simply append the Modjo URL by separating the two entries with a semicolon (;).

3. Activate Ringover in Modjo and link users

Add your API key inside Modjo and associate user accounts across both platforms.

  1. Log in to your Modjo account.
  2. Go to Settings > Integrations.
  3. Under All integrations, locate Ringover and click to open the settings.
  4. Enter your Ringover API key in the configuration section.
  1. Go to the Users tab and link each Modjo user to their corresponding Ringover access.
  2. Click Save.
💡 Tip: Click the Auto-link button in Modjo to let the system automatically match users based on matching email addresses.

FAQ

Which calls are imported into Modjo?

Only calls that contain actual interactions (effective conversations) are imported. Voicemails and very short calls are automatically excluded by Modjo's algorithm.

Can I change the minimum duration for imported calls?

Yes. To adjust the minimum duration threshold for imported calls, contact your dedicated Modjo representative.

What should I do if I see a demo request page during setup?

If you encounter a demo request page, check your account permissions or API key setup. Ensure you have admin access in both Ringover and Modjo, and confirm all required API permissions are toggled to blue.

🎉 You now know how to set up the Modjo integration and can seamlessly analyze all your sales interactions!