Bullhorn is a software platform for recruitment companies, offering tools for managing candidate databases, automating tasks, tracking recruitment processes, and communicating with clients and candidates.
The Ringover integration in Bullhorn allows you to:
- Call your candidates with one click by clicking on their phone number from Bullhorn
- Synchronize your candidates, contacts and leads with Ringover
- Have a log of all calls (as note or task)
- Have a log of all SMS and WhatsApp messages (as note)
- Access call recordings
- Get the call transcript link
- Get the AI-generated call summary in Bullhorn
- Synchronize your Ringover tags with Bullhorn actions to trigger automations
- Display your Bullhorn fields in Ringover's dialer
Now, let's proceed with the tool integration 📳
Prerequisites:
- You must have a Ringover Business or Advanced account to benefit from this integration 💳
- The integration must be performed by an administrative or technical account in Ringover 👨💼
- The integration needs to be installed by a Bullhorn administrator account
I. Activate your Ringover x Bullhorn integration
⚠️ Important – Activation process change
The initial activation process is no longer performed directly by customers in their Ringover dashboard.
Instead, Bullhorn and Ringover support will handle the setup on your behalf to ensure a smooth onboarding and a stable connection.
Step 1: Request the integration via Bullhorn support
Contact Bullhorn support and request the Ringover integration.
1. From within the Bullhorn Hub, click on "Cases":
2. On the right side of the screen, click Create New Case.
Enter the following subject and description, specifying whether you would like Ringover to launch the synchronization of your Bullhorn contacts for you, and open your case.
Subject: Ringover integration
Please initiate the Ringover integration for <Customer name>.
Request that Ringover activates contact synchronization: Yes/No.
Alternatively, you can use the live chat in the Bullhorn Hub to log your request.
It is available in the bottom-right corner (when agents are available).
Chat is active Monday to Friday, 3:00 AM to 5:00 PM CST (hours may vary - check with Bullhorn for current availability).
Step 2: Bullhorn support contacts Ringover
Bullhorn support will reach out to Ringover with the details to activate the integration.
Step 3: Ringover support activates the integration
Ringover support will:
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Enable the integration with the provided API user credentials
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If contact sync is required, Ringover will launch the synchronization (this can take up to 24 hours depending on your contact list size)
Step 4: Confirmation and final steps
Once the activation is complete, Ringover support will notify you and invite you to:
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Log into your Ringover dashboard
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Map your users so activities are logged to the appropriate users
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Perform a few test calls to confirm everything works correctly
II. Manage your integration
- 💻 Go to Dashboard>Store>Integration
- Search for "Bullhorn" and click on it:
Customize the behavior of the integration based on your requirements through the settings:
For more information on the configuration, check out our dedicated section "How to configure your tool?"
The integration is now complete. From now on, you will find your call logs, SMS and WhatsApp messages, recordings and voicemails as activities in your Bullhorn contact records! 🎉
Example :
