Gong is a conversation analytics platform that records, transcribes, and analyzes business interactions to provide actionable insights.
Prerequisites:
- You must have a Ringover Business or Advanced account to benefit from this integration 💳
- The integration must be performed by an administrative or technical account in Ringover 👨💼
- The integration needs to be installed by a Gong administrator account
Step 1: Activation
- 💻To link your Gong account to your Ringover account, go to Dashboard > Store > Integration,
- Search for and click on "Gong".
Step 2: Configure your Gong Integration
Customize the behavior of the integration based on your requirements through the settings. To do this, go back to Dashboard> Store> Integration and click on 'Configure' next to Gong.
For more information on the configuration, check out our dedicated section "How to configure your tool?"