Extrabat is a tool which groups together features for overall business management into a single point with all customer records, accessible online and available on all supports, responding to the needs created by prospecting, the sales process and sales follow-ups. By integrating Ringover into Extrabat, you’ll be able to:
- Identify who is calling you and quickly access the contact's information thanks to our contact syncing featur
- With Ringover integrated into Extrabat, you’ll be able to open files by simply clicking on the Extrabat icon during a call.
Now, let’s move on to integrating the tool 📳
Integration with Ringover
Prerequisite
- You must have a Ringover Business or Advanced account to take advantage of this integration.
- The integration must be performed by an administrator or technician account at Ringover.
Activation
- 💻 Go to your Webhooks, then activate the “Contact Call” webhook by switching the cursor to green.
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Enter the following URL: https://api.extrabat.com/v1/webhook/contact-event/ringover
Now, you’ll need to give this key to your contact point at Extrabat, so that they can save it to your account.
There you go, the integration is complete! 🎉
The integration is now activated. You’ll now be able to find your Extrabat contacts in your Ringover interface and open files by clicking on the icon during a call.
