📹With the Ringover integration in Google Meet, you can pull up the data on all your Google Meet video calls directly in Ringover.
Integration with Ringover
Prerequisites
The integration should be installed by a Ringover administrator account
The integration should be installed by a Google Workspace administrator account
Activation
Head to your Dashboard and then click on "activate", opposite "Google Meet"
A message will pop up, asking you to activate (or not) the option of retrieving your previous video call history (dating back to before the integration activation)
Check and click on "Sign in with Google"
Configuration in Ringover
Once the integration is installed, you'll need to map (match up) users, so that Ringover users and Google Meet users are correctly paired
💡 Good to know
Approximately 15 minutes after a meeting ends, a log will be created on the Meet Logs page
If the meeting has been recorded, you can then download it
Troubleshooting Integration Issues
🔍 Activation Issues
If you're unable to activate the Google Meet integration, try these steps:
Refresh your browser and attempt the integration again
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Ensure you have granted all necessary permissions in your Google account
Verify that you are using the correct admin credentials
Check that your Ringover account has the appropriate access levels for calendar synchronization
Verify that your Google Workspace account is compatible with Ringover's integration requirements
Temporarily disable any browser extensions that might interfere with the integration
Check your internet connection
If problems persist, contact Ringover support with specific error messages for further assistance.