Creating a group of users

Creating a user group in Ringover allows you to better organize your team, distribute calls more efficiently, and improve internal collaboration. This facilitates more structured management and a more personalized experience for your customers.

Prerequisites:

• Note that you must be an administrator of the 👨‍💼 Ringover account to be able to access this feature

Step 1: Creating a group

• 💻 Go to your Dashboard> Configuration> Users

• In the "Groups" section, click on "Create a group"

• Name your group 💬 then click on "Validate"

Step 2: Add users to a group

• Click on "+" under "no user associated"

• Select the 👥 users you wish to add to your group:

• Click "Add user"

Now you know how to create a user group 🎉