Authorising a user to call special or premium numbers on Ringover can be useful in certain professional situations requiring specific services. This option allows access to premium numbers, such as support services or paid lines, while controlling usage to avoid excessive costs.
If you wish to call special numbers like short numbers or 08 numbers, you need to enable an option in your user settings. To do this:
- 💻 Go to Dashboard > Settings > Users
- Click "Edit" beneath the desired user 👤. Enable the "Out-of-plan destinations" or "French Premium numbers" 💸 function by clicking the toggle to turn it blue, in the “Permissions" section, "calls":
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- Out-of-plan destinations: These are calls to countries or regions not included in your plan. These calls may incur additional charges based on international rates or those specific to these destinations.
- French Premium numbers: These are numbers in France often used for particular services (e.g., customer service, technical support) and are generally premium-rate.
These calls may also incur additional costs, even when made from France. Your user can now call special and premium-rate numbers! 👌