My Ringover Chrome extension is frozen, I can’t make or answer calls
The Ringover Chrome extension allows you to make calls in one click directly from your browser. However, you may occasionally experience a situation where the extension becomes frozen, preventing any action — you can’t make or answer calls. 🚫
This issue may be caused by:
- Low memory on your computer 💻, which stops Chrome from running the extension properly;
- Unstable Internet or Wi-Fi connection, leading to packet loss and causing the extension to freeze.
If this happens, follow these steps to reset your extension:
- Right-click the Ringover extension icon at the top-right corner of your Chrome browser.
- Select Manage extension.
- Turn off the extension, wait a few seconds, then turn it back on. ✅
This simple action usually fixes the problem and gets your extension working again.
If the issue persists, it may be related to your computer’s configuration or network setup. In that case, please contact our technical support team 👨💻 — they’ll help you identify the cause of the issue and restore the extension’s functionality.
💡 Tip: Make sure your Chrome browser is up to date, and avoid having too many tabs or applications open at once, as this can slow down your system and affect the extension’s performance.