Avionté specializes in personnel and recruitment software for businesses, providing solutions for placement agencies. Their services cover recruitment, integration, payroll, billing, and strategic monitoring, tailored to the specific needs of agencies specializing in administrative, light industrial, IT, professional, and medical sectors.
Integrating Ringover with Avionté offers the following benefits:
- Click to call
- Calls are logged as call activities
- Activities include notes and tags taken during the call, recording and transcripts
- When Empower is enabled, call summaries and next steps are added
- Talent and contacts synchronization
- Avionte CRM fields in the dialer "info" section
Now, let's proceed with the tool integration 📳
Prerequisites:
- You must have a Ringover Business or Advanced account to benefit from this integration 💳
- The integration must be performed by an administrative or technical account in Ringover 👨💼
- The integration needs to be installed by a Avionté administrator account
Step 1: Activation
- 💻 Go to Dashboard>Store>Integration
- Search for "Avionté" and click on "Activate"
- Enter your Avionté tenant name, then click Activate
- Once activated, click on Configure
- Make sure you set up the Front Office Tenant ID (which is different from the tenant ID) and the activity types
Wait 24 hours for the contact/talent synchronization
After that, the integration will be ready to use! Your Ringover calls will be logged automatically as activities in the contacts/talents timeline
Step 2: Configure your Avionte Integration
Customize the behavior of the integration based on your requirements through the settings. To do this:
- Go back to Dashboard>Store>Integration and click on 'Configure' next to Avionte
Step 3 (optional): Include Empower summaries and transcripts
If you have purchased an Empower licence, ensure that this setting is enabled to receive your summaries and transcripts in Avionte's activities:
For more information on the configuration, check out our dedicated section "How to configure your tool?"
That's it, the integration is complete! 🎉