Visit the Ringover VoIP Phone extension for Odoo page on the official Chrome store.
Click 'Add to Chrome', then 'Add extension'.
It is recommended to open the menu to manage your extensions, and pin the extension so that it is always accessible from your browser's menu bar.
Note: once the Ringover Chrome extension is installed, you don't need to install the Ringover app for Odoo.
The button to open dialer will be visible at the bottom right corner in Odoo.
How to use the extension
- When clicking on the app button, the Ringover dialer will appear.
- The first time, you will be prompted to enable your mic permission and to log in with your Ringover credentials
. - To make an outbound call, simply click on 'Call' next to any number:
- The dialer also supports inbound calls. Contacts will be displayed in the dialer once contact sync is enabled.
- To learn more about how to manage your integration settings from the Dashboard, please check this article.
Closing the dialer:
There you go, the integration is complete! 🎉
FAQ
Why am I getting two dialers?
You may have installed the Ringover App from the Odoo marketplace. The Ringover Chrome extension is best used on its own. You don't need to install any other component.
When clicking on a number, why I am redirected to Ringover?
You may have installed the Ringover Click-to-call Chrome extension. The Ringover VoIP Phone extension for Odoo is best used on its own. You don't need to install any other component.
How do I uninstall the extension?
In the Extensions list, search for Ringover VoIP Phone for Odoo and click 'Remove from Chrome'.