The "Billing" section of your Ringover Dashboard allows you to manage your credits, licenses, useful contacts, billing addresses, documents, payment methods, and invoices clearly and easily. Here's how to do it:
“Credits and Licenses” tab
Go to your Dashboard> Billing
Credits
💡 You can check your credit status on the dedicated page: click here to access it directly.
Your Licenses
Add a License
Go to Billing > Licenses
Click the "+" button next to your active license
A pop-up window will appear with the following information:
The monthly price of the new license
The date of the first payment
The number of licenses you wish to add
The total monthly cost of additional licenses
The period to be paid in advance
Remove a License
Click the red "minus" button
Confirm the removal
💡 Important note:
You can only remove one license at a time
Only unassigned licenses can be removed
If the button is disabled, you must first delete the user associated with the license
"Account details" tab
Useful Contacts
The "Add a Contact" option lets you include key contacts in technical, accounting, operational, or other areas to facilitate direct communication.
Billing Address
Add a New Address
Click on the "+ Add a New Address" button
Update Your Current Address
International Addresses
If you need to acquire numbers from another country, you must provide a verified address in that country.
Documents
In this section, you'll find:
Your company registration certificate
Your contract
Your IBAN and portability mandates
Add a Document
Click on "+ Add a Document"
Example: If you change your billing address, you'll need to provide a new company registration certificate.
Payment Method Credit
Card
Update or Modify Your Card
Click "Modify"
Enter the new details, and save the changes
IBAN
To add or modify an IBAN, contact customer support.
"Invoices" tab
Invoices
View Your Invoices
Go to Billing> Invoices
Click "Detailed Consumption" to:
Select specific dates
Apply filters by teams or users
Export data in HTML or PDF format
Receive Invoices via Email
Click on "Receive Your Invoices via Email"
If an email is already registered, click "Receive Your Invoices via Email" to update it
Upcoming Ringover Invoices
At the bottom of the Billing page, you’ll find a breakdown of future charges that will be debited from your credit card or IBAN.
Example:
10 ADVANCED licenses at €64 each
3 phone numbers at €5 each
1 ADVANCED license at €119.74 for 34 days
3 ADVANCED licenses at €64 each for 30 days
2 ADVANCED licenses at €46.93 each for 23 days
1 ADVANCED license at €61.87 for 29 days
I added 7 additional licenses during the month of April; for the prepaid periods of the new licenses, my invoice will be adjusted pro-rata.
💡 Note:
If you add additional licenses during the month, adjustments will be made proportionally on your invoice based on the prepaid period.
If you would like to know more about your Ringover invoice, please consult the following article: Understanding Taxes, Fees, and Recovery Charges on Your Ringover Invoice (U.S.)
Now you have all the information you need to manage your Ringover billing efficiently! 😊