Prerequisites:
- To use the Empower API, you need an Empower administrator account and a Ringover account,
- Have created a public API key in the Ringover dashboard,
- Then, enable the Empower option inside.
Use the API Documentation to Leverage Empower
Once the setup is complete, you can use the API documentations to extract the data and functionalities you need from Empower.
Go to our API documentations and retrieve what you want from Empower.
Steps to Use the Empower Public API
To use the Empower public API, you must first obtain the channel_ID (via Ringover's API) through our documentations.
Or use this document if you already have the call_ID.
Then, you can obtain the platform ID (calluuid) with the following route:
- POST public/empower/platform/:platformname/channel/:channelID
With the platform ID, which is actually the "calluuid", you can retrieve call transcriptions, key moments, and summaries using calluuid as a parameter in the following routes:
- GET public/empower/call/:calluuid
- GET public/empower/call/:calluuid/moments
- GET public/empower/call/:calluuid/summary