Empower License Management allows administrators to easily manage licenses, teams, and users from a centralized interface. From tracking available licenses to assigning roles and managing permissions, this section gives you full control over access and usage within your organization.

Empower licences and users management

License Management

1) General Information

On the License Management page, click the Manage Licenses button to access an overview of your subscription.

From this section, you can view:

The total number of licenses
The number of available licenses
Your billing cycle

2) Add or remove licenses

From the Manage Licenses section, you can:

Add licenses by clicking Add new license
Remove licenses by clicking Remove license and specifying the number of licenses to remove

Team Management

1) Add Team Members

To add new users:

Click the Add team members button.
Invite users by entering their details.

You can also see how many pending invitations are currently waiting for acceptance.

2) Filter Your Users

You can filter the user list to quickly find specific profiles based on:

User role
License type
Group

User Management

By clicking on the three-dot menu next to a user, you can manage individual accounts with the following actions:

Assign or remove a license
Copy the user’s email address
Copy the Empower user ID
Change the user’s role
Delete the user

You can also select one or multiple users to:

Assign or remove licenses in bulk
Copy email addresses in bulk

In the user list (just below the search bar), users with the appropriate permissions can enable or disable call analysis for each user.

There are three available roles:

Admin
Responsible for full system management and configuration, including users and permissions.
Supervisor
Oversees and manages the performance and activities of a team.
User
Uses the system with limited permissions based on their assigned role.

🎉 With Empower’s License, Team, and User Management features, administrators can efficiently control access.