HelloMyBot is a platform that allows you to create custom chatbots to automate conversations through messaging applications, thus facilitating interaction with customers that can be integrated with your phone system.
Ringover integration with HelloMyBot allows you to:
Route calls to their AI call bot
Set up automated customer support for after-hours service
Handle customer interactions through AI-powered communication tools
While Ringover does not have a native AI voice bot feature, this integration provides an excellent alternative solution. The good news is that call redirections from Ringover to HelloMyBot are included in your existing Ringover subscription with no additional charges.
Now, let's proceed with the tool integration 📳
Prerequisites:
You must have a Ringover Business or Advanced account to benefit from this integration 💳
The integration must be performed by an administrative or technical account in Ringover 👨💼
The integration needs to be installed by a HelloMyBot administrator account
Step 1: Activation
💻 Go to Dashboard>Store>Integration,
Search for "HelloMyBot" and click on "Activate",
And confirm the activation of the integration.
Step 2: Use your HelloMyBot Integration
Configure your integration by integrating it into your IVR. To do this, go back to Dashboard> Store> IVRs Voice Menus, select your menu, and add a step on "Redirect to" by selecting the HelloMyBot optio:
Learn more: Creating an IVR with forwarding to an external call centre
There you go, your integration is all sorted!🎉