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How to integrate Ringover with Lemlist

  • Updated

The Ringover integration with Lemlist enables you to simplify your outreach workflow by executing call tasks directly within Lemlist. In this guide, you’ll learn how to connect your Ringover account via API, configure webhooks, use the embedded dialer, and update prospect statuses.

Prerequisites

  • An active Ringover Business account or higher.
  • An administrator or technical account in Ringover.
  • An administrator account in Lemlist.

How to connect and use Ringover with Lemlist

1. Connect Ringover with Lemlist

Authorize the connection between Lemlist and Ringover using your API key and webhook configuration.

Activate integration and generate API key

Generate API key
  1. Log in to your Ringover Dashboard in a separate tab.
  2. Go to Developer > API and click Create API Key.
  1. Select your profile under Who, enter a key name, and enable Monitoring and required permissions.
  2. Copy your generated API key and paste it into the integration prompt in Lemlist.
💡 Ensure call recording and monitoring rights are enabled on your Ringover API key to allow transcriptions and call logs to sync properly with your Lemlist sequences.
Screenshot 2026-10-20 at 17.26.08.png
  1. Log in to your Lemlist account.
  2. Go to Settings > Integrations, locate Ringover, and click Connect.

Complete this initial setup step to enable automated calling tasks inside Lemlist.

Set up webhooks

Configure webhooks to ensure call outcomes and status updates sync instantly.

  1. Go to Settings > Integrations > API & Webhooks 
  2. Copy the Webhook key generated by Ringover and paste it back into Lemlist.

  1. Go to the Developer > Webhooks section in your Ringover Dashboard.

  2. Copy the Webhook URL provided by Lemlist and paste it into Ringover (past it in each line).

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2. Use Ringover inside Lemlist

Initiate calls directly from your outreach sequences and update prospect statuses in real time.

Access the integrated dialer

Use this whenever you review call tasks in your active outreach campaigns.

  1. Navigate to your Tasks section in Lemlist and select call tasks.
  2. Click the Phone icon at the top of the screen to open the Ringover dialer.
  3. Click to place outbound calls to your leads instantly.

Manage prospect status during calls

Mark statuses during or after calls to control campaign follow-ups automatically.

  • Mark as Interested: Stops campaign sequences for this prospect and logs a won deal.
  • Mark as Not Interested: Ends further sequence follow-ups for this prospect.
  • Mark Task as Done: Completes the current call task in Lemlist.

FAQ

Why is my dialer empty the first time I open it?

This can occur if third-party cookies are disabled in your browser settings. To resolve this in Google Chrome:

  1. Click the site settings icon in your browser's URL address bar.
  2. Select Cookies and site data.
  3. Enable Third-party cookies (toggle switch to on).
  4. Click Reload to refresh the page.
How do I troubleshoot API key errors when integrating Ringover with Lemlist?

If you experience API key errors during setup, check the following:

  1. Ensure you are using a paid Ringover account (not a free trial).
  2. Confirm that your user account has administrator privileges in Ringover.
  3. Verify that the API key was generated with all required permissions.
  4. Ensure the Monitoring (surveillance) permission is toggled on for the API key.
  5. Verify that webhooks are correctly configured in both platforms.
  6. Check that no accidental leading or trailing spaces were included when pasting the API key.

🎉 You now know how to set up the Lemlist integration and can seamlessly manage all your sales call tasks directly within Lemlist!