Dual Simultaneous Call:
The system dials two calls in parallel to maximize the chances of connection. As soon as a customer picks up, the other call is immediately canceled to minimize costs and disruptions.
Private Campaign:
When a call is canceled because another has been answered, it is automatically moved to the "Without Answer" column.
Prerequisite: Power Dialer available
Activate Parallel Dialer
- Enable the Add-on in the marketplace
- Select users you want to activate the option, "active licenses".
- Click on "Buy now" once you finish your decision.
How to use
To enable or disable the Parallel Dialer option, go to your Power Dialer section in the Ringover Webapp and click on the Parallel Dialer option.