If you're using Ringover with HubSpot, you can now make and receive calls from anywhere in HubSpot - without losing your connection or interrupting your workflow.
Whether you're reviewing a contact record, managing a deal, or browsing another section, your call stays active as you move through HubSpot.
Benefits
With this update, Ringover's integration now fully supports inbound and outbound calling inside HubSpot.
This provides several key advantages:
📲 Call from anywhere: Place outbound calls or answer incoming calls directly within HubSpot.
🔄 Stay connected while navigating: Move between pages during a live call without interruptions.
📝 Automatic call tracking: Both incoming and outgoing calls are automatically logged in HubSpot's call history, where you can take notes in real time and get AI-generated summaries afterward.
🧠 Streamlined workflow: No need to switch tools. Everything happens inside HubSpot.
How it works
When you initiate a call, HubSpot will prompt you to "Open calling window"
On Windows, the Ringover dialer opens in a pop-up window.
On Mac, it opens in a new browser tab.
To keep your call active, make sure the calling window stays open. You can continue browsing HubSpot freely while it's active.
See how to open the Dialer in HubSpot for the first time (Windows):
See how to open the Dialer in HubSpot for the first time (Mac OS):
Who can use it?
This feature is available to all Ringover customers with the HubSpot integration enabled.
No special setup is required — just make sure you're running the latest version of the dialer.
FAQ
Q: I don't see the new dialer or I'm running into issues.
A: Please try the following steps:
Refresh your HubSpot page or open a new tab.
Make sure your browser allows pop-ups from HubSpot.
Verify that you're logged into both Ringover and HubSpot.
Q: I can't connect my dialer with Ringover.
A: Please try the following steps:
- Log out of your Ringover WebApp.
- Make sure the window dialer is closed.
- In HubSpot, click on the phone icon.
- Click on "Open calling window".
- A second dialer, the "window dialer," will open.
- Important: Connect your Ringover account ONLY from the "window dialer" (not from the HubSpot dialer or the Ringover WebApp).
- Refresh the HubSpot web page and the Ringover Web App.
Q: I can't pick up calls on the HubSpot dialer.
A: This means the "window dialer" is disconnected. Please follow the steps in section 1) to reconnect properly.
Q: I get the error message "We are unable to connect you. Please try again or contact support" when trying to reconnect via one of the two dialers in HubSpot.
A: To connect properly, please follow the steps in section 1).
Q: When I switch windows in HubSpot, my dialer consistently disappears.
A: This is expected behavior — your HubSpot dialer is simply hidden, not disconnected. You can still receive calls.
Q: Some features of the HubSpot dialer are not visible in the "window dialer".
A: This will not affect your call logs — everything will sync correctly.