The Empower Extension allows you to access Ask Empower, analyze CRM accounts, autofill data, and send follow-up emails directly from your browser. In this guide, you’ll learn how to utilize the extension to streamline your workflow and keep your HubSpot or Salesforce database updated.

Boost Productivity with the Empower Extension

1. Add the extension to your browser

1. Go to chrome web store

2. Search for Empower

3. Click on " Add to chrome"

4. Then, "Add extension"

2. Access the extension and recent conversations

Open the extension to view your communication history and access Ask Empower features.

1. Open the Empower Extension in your browser.

2. View your chat and conversations for both audio and video calls.

3. Open Ask Empower to access your templates, shortcuts, and tagging entities.

3. Analyze CRM accounts and contacts

Review account data and opportunities automatically from your integrated CRM.

1. Go to a specific account or contact in HubSpot or Salesforce.

2. Let the extension automatically tag the entire account.

3. Review the opportunities, MEDDPICC framework, signals, and account details directly from the extension panel.

⚠️ Ensure your CRM integration is fully active before attempting to tag accounts, as the extension relies on multi-CRM mapping to pull these insights.

4. Update your CRM with autofill suggestions

Save time by pushing call suggestions directly into your CRM without leaving your screen.

1. Click on any CRM suggestion in your recent conversations list.

2. Click on Salesforce or HubSpot to view custom autofill recommendations.

3. in the review data, you can edit a contact, an account and an opportunity (manually or using AI).

4. Update your sales opportunities or push the suggestions directly into your CRM.

If you need to make more detailed edits, you can easily click the shortcut in the extension to jump directly to the Empower Studio.

5. Send follow-up emails with AI assistance

Draft and send emails to your prospects using AI summary tools.

1. Select the email icon to view all existing threads with your customer.

2. Click on an existing thread to reply, or select New email.

3. Fill in the CC, BCC, or add attachments as needed.

4. Click on AI Assist and choose a prompt (such as "summary and next steps") to automatically generate your draft.

5. Preview the email and click send to dispatch it via your connected Gmail or Outlook account.

🎉 You now know how to use the Empower Extension and can streamline your sales workflows and CRM updates effortlessly!