Sending and receiving SMS messages through Ringover's online solution allows you to communicate with customers and prospects efficiently. In this guide, you'll learn how to assign a mobile number to a user, send and schedule text messages, and manage your incoming SMS inbox.

Send, receive, and schedule SMS messages 

1. Send an SMS message

Each team member who needs to send text messages must have an active mobile number assigned to their user profile :

• 🔗 How to add a number
• 🔗 How to assign numbers to a team member

Compose and send text messages directly from your Ringover web or desktop app interface.

1. Click on the Message button located on the left menu.
2. Click on the SMS button in the top-right corner.
3. Click on the + New button.
4. Select the mobile phone number from which you want to send your SMS (the sender ID).
5. Enter or select the recipient's phone number you wish to text.
6. Type your message in the composer field.
7. Click on the Send button.

You can configure your settings so that you only have to press the Enter key on your keyboard to instantly send your messages. If a message fails to deliver, simply click on the Retry option next to the text bubble to attempt sending it again.

2. Schedule a message for later

Set up text messages in advance to go out at the perfect day and time for your recipients. 

1. Select your recipient and draft your message in the text composer.
2. Click on the dropdown arrow next to the Send button.
3. Choose one of the three available scheduling options to set your desired date and time.
4. Confirm your schedule to queue the message for delivery.

3. Receive and manage incoming SMS messages

Track incoming customer responses and organize your SMS threads to stay productive.

1. Watch for a small red badge appearing on the SMS icon in the left menu, displaying your unread count.
2. Click on the SMS icon to view your message threads.
3. Click on a specific thread to read the full message and type your reply.
4. Click on the bookmark icon to the right of any thread to add it to your Favorites for quick access.

 You can quickly add an unknown sender to your address book or attach their mobile number to an existing contact by simply clicking the + icon next to their profile image in the SMS thread.

🎉 You now know how to send, schedule, and receive SMS messages in Ringover and can keep your customer communication active, timely, and organized!