- Send unlimited outgoing messages,
- Send messages without a mobile number,
- Access the brand system via the dashboard,
- Available in the desktop application
Prerequisite:
- You need to have a Ringover Business or Advanced account to enjoy this integration 💳
How to use the One-Way Texts feature?
On the web app:
Head over to your Webapp and click on your “Messages” icon at the top of your page, click on "One-Way Texts" and then select "+ New" to get started.
On this page, you can choose the name of the sender, add a recipient and type out your message. All that's left to do is send it.
On the desktop application:
Once your application has opened, go to the “Messages” section and select the “One-Way Texts” tab. By clicking on "+" you’ll be able to carry out the same operation as you would in the web app (namely to enter the sender, add a recipient and type out your message).
Brand name via the Dashboard
In order to send SMS via your brand, head over to your Dashboard, go into your settings and at the bottom you’ll find the “Brand” section and click on “Add a brand name”.
One-Way Texts in the Interactive Voice Response
SMS Notifications can also be used to send a one-way SMS in a step of a voice standard.
Head to your Dashboard in the Voice Standards section. When creating or editing a standard, you can configure an SMS as a step.
Under the "Send SMS" option, choose its sender and fill in its content.
If you want more information on your Switchboards, check out our section: IVR Configuration
You’re now all clued-up on using the One-Way Texts feature 🎉