Adding a user to Ringover improves team efficiency by allowing an equitable distribution of calls, facilitating internal collaboration and communication, and ensuring that each member has access to the necessary functionalities for their work. Additionally, it centralises communication management and helps maintain a detailed record of all interactions.
Prerequisites:
- Please note that you must be an administrator of the Ringover account 👨💼 to access this feature.
Step 1: Check the availability of a number
⚠️ Important:
- Before adding a user, make sure you have a number to assign to them
- 💻 Go to your Dashboard > Configuration > Numbers
- Click on "Available" to see the list of available numbers that can be assigned to a user. If you do not have any available numbers, add a number
Step 2: Add a user
- 💻 Go to your Dashboard > Configuration > Users
- Click on the "Add a user" button located at the top of the screen
- Enter the new user's email address 📧 as well as the chosen number 📑 and the type of licence, then click on "Assign"
An invitation 📤 will be sent to the provided email address to assign a Ringover account to this new user.
By clicking on "Activate my Ringover," the user will be redirected to the Ringover website 🌐, where they will need to enter their first name, last name 💬, email address 📧, and a password (which they will need to confirm). Finally, they will need to click on "Create your Ringover account."
That's it! You now know how to add a new user 👍