Microphone access in Google Chrome ensures you can seamlessly make and receive calls using Ringover. In this guide, you’ll learn how to enable your microphone and troubleshoot any access issues.

Enabling your microphone in Google Chrome

1. Grant initial microphone access

Allow Ringover to use your audio device when you first log in.

1. Go to your Ringover account and activate the microphone.
2. Look for the pop-up in the top-right corner of your screen.
3. Select "Allow while visiting the site" to let Ringover use the microphone on Chrome.

2. Reset page permissions

If the pop-up window does not appear or you receive an error message, you can manually reset your settings.

1. Go to the top left of your page (near the URL).
2. Click on "Reset permissions".
3. Refresh the page.
4. Grant microphone access so your device is detected and enable it.

3. Troubleshoot microphone issues

If you are still experiencing microphone issues, try these additional checks to isolate the problem.

Chrome settings

1. Click the lock icon next to the URL, select Site settings, locate the Microphone, and set it to Allow.
2. Click the three dots in Chrome, go to Settings > Privacy and security > Site settings > Microphone, and choose your preferred input device.

Or

1. Go to the top left of your page (near the URL).
2. Click on "App settings".
3. Enable the "Microphone" Permission.

Ringover settings

1. Click the microphone icon at the bottom left of the Ringover dialer.
2. Select your preferred device in the Micro section.

Test your sound settings by checking if other applications like Google Meet or YouTube are working correctly to isolate the issue. After adjusting any permissions, try restarting your browser.

⚠️ If issues persist after trying these steps, please contact Ringover support for additional assistance.

🎉 You now know how to enable your microphone and can communicate clearly on all your calls!